Privacy Policy

Adastra's Privacy Policy

The ADASTRA GROUP and the company ADASTRA Hellas I.K.E., which is the administrator of the website www.gr.adastragrp.com, considers the protection and confidentiality of your personal data to be of high importance. Your personal data are processed and used in accordance with legislation of the European Union (Regulation (EU) 2016/679 of the European Parliament and of the Council).

Personal Data Controller

The controller of personal data within the meaning of national and European legislation is:

Adastra Hellas I.K.E.
with its registered office at Vasileos Irakleiou 53 & Karolou Ntil, 54623 Thessaloniki
Company ID: 163296606000, VAT ID: DE 221898181
(hereinafter only the “Adastra”)

Contact details:
Adastra Hellas I.K.E.
Vasileos Irakleiou 53 & Karolou Ntil
54623 Thessaloniki

If you have any questions regarding the processing and protection of your personal data, you can contact us by email at: infoGR@adastragrp.com

What Personal Data We Process and Why?

Usage of this website is possible in most cases without sharing personal data. If we require personal data of yours (for example your name, address or e-mail address) the gathering of this data will only be done with your consent. This data will not be forwarded to third parties.

We hereby inform you that data processing over the internet (e.g. by communicating via e-mail) may be subject to data security leaks. Complete protection of data from third parties is not possible.

Sometimes we may request your personal data to provide you with relevant information, respond to your requests or enhance the content of our website. Personal data means any data or piece of information that can be used to identify a particular person. Following categories of personal data are processed by us:

  • name and surname
  • e-mail address
  • telephone number
  • home address
  • eventually other data (e.g. IP address)

Adastra processes personal data about data subjects for the following purposes:

  • to contact you – name, surname, address, e-mail or telephone number may be processed as a part of communication with you.
  • to be able to create new content accordingly - personal data may be processed to create relevant web content and for clear website navigation. This information includes browsed websites or data provided via forms.
  • to be able to respond to user questions and requests for information – this includes registration for content downloads, newsletters, and specific requests for additional information.
  • to be able to answer to your inquiries better – Adastra will forward contact information to relevant Adastra dealers or other company representatives to prepare information related to your requests.

If you fill out our web form and voluntarily provide consent, we will send you business communication with offers of our services and information about our products, so we can always inform you about our actual and best technical solutions. Your personal data will be processed for the purpose of marketing activities and business communication.

All the aforementioned personal data which are generated from our mutual communication and interaction are governed by the internal system of personal data protection according to the applicable legislation. To the maximum extent possible we manage access to personal data, technical measures for their protection and their lifetime.

The Time We Process Your Personal Data

We process and store the personal data as long as necessary to fulfil the purpose of processing, and for as long as we are obliged to keep the data pursuant to generally binding legislation.

The personal data that we received based on your voluntarily given consent for processing for the purpose of business communication, we process until the withdrawal of your consent. After the withdrawal we will delete your personal data in a demonstrable manner, unless keeping of such personal data is necessary to meet our statutory obligations.

Your Rights

You are entitled to receive information about your personal data that we process about you. Likewise, you have the right to rectify or block incorrect or outdated data, the right to restrict processing and the right to object to processing. In certain cases, you have the right to deletion.

If you granted us with consent to process your personal data for the purpose of business communication or sending of potential employment offers, you have the possibility to withdraw such consent at any time. Just contact us at infoGR@adastragrp.com.

You can also use this contact if you need to ask any question regarding the processing of your personal data.

Voluntary Consent

The granting of consent to the processing of personal data is given entirely voluntarily by the user.

Personal Data Portability

All personal data collected is only used for our company’s internal objectives. We protect it to the best of our abilities against misuse and do not disclose them to third parties without prior notice or consent.

The exceptions are the ADASTRA GROUP entities (www.adastragrp.com), external companies that provide us with supportive services and state authorities. We may or have to provide these entities with your personal data (in the minimum necessary extent), for example when:

  • investigations of unlawful use of our services or court proceedings are taking place – the personal data may be transferred to investigation authorities.
  • managing of our internal information systems and applications.

For every such service provider we contractually require (except for public authorities) to process personal data in accordance with personal data protection terms and applicable legislation.

Personal Data Breach

Through internal regulations we have implemented all reasonable measures necessary to maintain appropriate level of security to secure ongoing confidentiality, availability and resilience of processing systems and services and the ability to restore the availability and access to personal data in the event of technical incident.

In the event of personal data breach, we will take all necessary steps to maintain remedy without any further delay and we will notify the personal data breach to supervisory authority, unless the personal data breach is unlikely to result in a risk to your rights as a data subject. At the same time, we will properly document every personal data breach and measures taken, in order to facilitate a possible control by the supervisory authority.


Cookies are small text files that are stored on your device (computer, mobile device, or other device that allows you to access the Internet). If you do not delete them after leaving our site, they are reused during your next visit. We use cookies to improve the functionality of our site and to simplify your next visit, especially for:

  • Save preferences and settings that allow our website to work properly,
  • login and authentication - If you don't want to sign in and out at all times, you do not need cookies,
  • security - we use cookies to detect fraud and abuse of our website,
  • analyses - we collect cookies for our analytics tools,
  • marketing - we use cookies to evaluate our marketing campaigns or to contact to customers,
  • social networks - you can share some of our site content with your friends.

How to refuse to use cookies?

You can easily delete cookies from your computer or from another device using your browser. Instructions on how to treat with cookies and how to remove them, you can found in the "Help" menu of your browser. If you delete cookies, it is possible that some parts of our site may not display properly, you will find it more difficult to view, and you will not be able to view product offerings that match your needs. If you use our site without changing your settings, we will treat it as consent to the use of cookies on our site. If you do not wish us to process your cookies for analytical and marketing purposes, please send a brief email to infoGR@adastragrp.com.



Our website contains plugins of the social network Facebook (Provider: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA). You can recognizte the Facebook plugins through the Facebook Logo or the "like button" on our website. An overview of Facebook plugins can be found here.

When you navigate our website, a direct connection between your browser and the Facebook servers can be established. Through this, Facebook will receive the information, that you have visited our website through your IP address. If you click on the Facebook "like button", while being logged in to a Facebook account, you can link content of this webpage to the Facebook profile. Facebook is thereby able to link your visit on our website to the active Facebook account. We advise you that we as a provider of this website do not have any knowledge of the transmitted data as well as its usage by Facebook. Further information is available on the data security satement of Facebook, which can be found via https://www.facebook.com/policy.php. Please log out of your Facebook account prior to visiting our website if you do not wish to establish the connection between your visit and your Facebook account.


Our website contains functionalities of the social media network Twitter (Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA).

By using Twitter and the functionality of "Re-Tweet", the websites you have visited will be connected to your Twitter account and will be visible to other users. Additionally, data will be transmitted to Twitter.  We advise you that we as the provider of this website do not have any knowledge of the transmitted data as well as its usage by Twitter. Further information on the matter is available in the data security statement of Twitter, via https://twitter.com/en/privacy. You can change your data security settings for Twitter via your account settings via https://twitter.com/account/settings.

Usage of Webfonts

External fonts, namely Google Fonts, are being used on this website. Google Fonts is a service of Google Inc. („Google“). The implementation of these web fonts is beong done via a server connection, in most cases a server of Google, located in the United States of America. Through this connection, the information about which website you have visited, is being sent. Additionally, your IP address while visiting this website is being stored by Google. Further information is available via the data security statement of Google, which can be found here:

Google Maps

This website is using the product Google Maps by Google Inc. By using this website, you agree to the automated gathering, processing, as well as the usage of data which is done by Google Inc, her subsidiaries or connected third parties. More information regarding the terms and conditions of Google Maps is available via "terms and conditions of Google Maps".


This website is using functionalities of the career network XING, provided by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. By browsing one of our pages containing functionalities of XING, a connection to XING's serves will be establiahed. Storage of personal data is not included in this process to the best of our knowledge. IP addresses will not be stored and user behaviour is not being monitored to the best of our knowledge. Further information regarding data security and the XING Share Button can be foud in the data security statement of XING: https://www.xing.com/app/share?op=data_protection.

Web analytics tools

Statistical data

When you use our website, we collect statistics about your activity, which we use to improve our services.

Google Analytics

The service that allows our site to be analyzed. It's from Google Inc. ("Google"). The information generated by the use of our site is transmitted to Google's servers where it is subsequently stored. Google uses this information to analyze user behavior on our site and then provides this analysis to us.

Sklik, Google Ads

These services are marketing tools that allow us to offer our services to new or existing customers. They are provided by Google or Seznam. They use cookies to make the service work properly.


List of cookies used on www.de.adastragrp.com

Video Surveillance

Specific sections of our office premises are overseen by video cameras. We operate these cameras to protect our premises and for increased security standards where necessary, especially to protect against burglary and/or other criminal actions, as well as being able to help with prosecution of crimes committed in these specific areas. We operate cameras based on GDPR, Art. 6 Sec. 1 lit. f, as legitimate interests. The legitimate interest derives from the reasons given above. The data will be stored only as long as neccessary to enable the neccessary security standards and the effective monitoring thereof. In case of further questions, please do not hesitate to contact Adastra via infoGR@adastragrp.com